SHIPPING TIMES HAVE GREATLY IMPROVED, BUT ARE STILL SLOWER THAN NORMAL DUE TO COVID-19.
Due to health and safety reasons, all products are non-returnable and final sale.
When will my House of Hair gifts arrive?
We print on demand, so it takes a few days to pack and ship your order.
How much is USA Shipping?
USA Shipping is FREE for the 2020 HOH Holiday Stocking stuffer gift products.
Do you ship outside the USA?
Yes, we ship to Canada! Overseas International shipping is pricey and customs is a drag and too many packages were getting lost, so right now that’t the only non-USA destination we ship to. Email us if you think we need to ship to your country and we’ll think about changing this policy.
CANADIAN International USPS Priority Mail package shipping is charged by the actual USPS rate (we don’t take a cut or add to the postage cost). Remember to allow for more time – USPS is saying up to 3-4 weeks due to holiday season and delays from customs.
Shipping cost does NOT include customs fees. We have no control over that, but understand it can be a bit costly to pay duty on items shipped internationally. We’re bummed, but there’s no way around that. Due to COVID-19 shortages, shipping prices are subject to change.
RETURNS + REFUNDS
Can I return my merch?
Unfortunately we don’t take returns or make refunds at this time. We can’t imagine you wouldn’t love your new House of Hair Holiday Gifts but if it doesn’t work in some way, let us know at email@example.com and we will work something out.
REPLACEMENTS FOR DAMAGED OR WRONG ITEM
Damaged or Wrong Item?
Items arrived damaged or got the wrong item? Let us know via email at dailyheadbanger.com and if it’s our fault we’ll replace it for free, of course. NO REFUNDS or Product substitutions.
Can I exchange my merch for a different size or color?
Unfortunately, no. We do not offer exchanges or returns at this time.
You’ve got more questions, email us and we’ll give you an answer –> firstname.lastname@example.org.